Airlines regularly conduct cabin crew recruitment, but this is not an easy job to land. It is a highly specialized job that can only be done by people with very special qualities, and airlines are really fussy about the people they employ in this field.
By no means are cabin crew glorified waiters or waitresses, there is far more of intrinsic value attached to this job. The first person the customer encounters when they board the plane is the cabin crew and this is their first point o f contact as well as when first impressions of the airline as a whole are made. So they ambassadors for the airline!
They are specifically trained to deal with the safety and security of all passengers as well as deal with emergency situations; this is their key performance area. They need to be tactful and gentle with fearful passengers and firm with respect for unruly passengers. They also have to help with boarding as well as disembarking.
Before any flight takes place the cabin crew are briefed regarding all flight conditions. They inspect the plane to ensure it has been properly cleaned and that all the stocks they require are on board including cabin equipment and medical stores.
In matters pertaining to ground staff, they also liaise, checking passenger seating numbers, make sure the passengers are belted in and secure hand luggage. All in-flight emergency procedures are demonstrated by cabin crew, and they are also responsible for taking control should an emergency situation arise. In many instances they help passengers compete any necessary travel documents and file flight reports.
This job is no 9-5 job, the hours are unsociable, they work nights, weekends and public holidays too. Flights don’t stop for Christmas. There is no typical weekly routine and a rota system is controls who works and who doesn’t, and things can change quickly, so cabin crew have to be very flexible.
To be a member of a cabin crew, you are going to have to be as flexible as the routes the airlines fly. While some crew only work on domestic flights and others international, some crew may work both, and spend many days away from home.
This job provides for both a demanding and exciting working environment, and a lot of time is spent on your feet, jet-lag is inevitable! The people who do this job are people who really want to do it. But is also has great rewards, experienced cabin crew earn good basic salaries, get to see new places and meet new people all the time and may be given commissions, flight, meal and uniform allowances. And for people with additional qualifications, say nursing, the money is even better!
Looking to find out how you get the edge during the cabin crew interview, then visit www.cabin-crew-interview.co.uk to find the best advice on how you can become cabin crew at your first attempt.
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